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Infrastructure Engineering Manager (Remote)

Cloudbeds is a travel SaaS technology company that works to make the world a more welcoming place. We build advanced cloud-based hospitality software for hotels, hostels, vacation rentals, and groups that manages reservations and guests, distributes room availability, sells inventory, and collects payments. Our hundreds of team members are globally distributed across over 40 countries and, altogether, we speak 20+ languages. How do we do it? On a #remotefirst platform that allows every member of our team to work from wherever they are around the globe. We’re looking for people who want to disrupt the travel industry and love to travel as much as we do.

As the Infrastructure Engineering Manager at Cloudbeds, you will lead a remote team of 10 DevOps engineers across many time zones that are central to designing, delivering, and maintaining our cloud platforms and services. You will be responsible for their continued growth and performance as individuals and a team, as well as expedited delivery of well-managed and safely executed projects. The Infrastructure Engineering manager works closely with the entire engineering organization, product owners and stakeholders, and customer support to continuously experiment and iterate on new processes and workflows aiming to optimize efficiency, quality, and communication. Your highest goal is to lead a healthy and engaged team to deliver product infrastructure scalability, availability, performance, and security, through vision, guidance, and facilitation.

As the Infrastructure Engineering Manager, you will help us in providing the highest quality full-stack management solution for hotels, B&B’s, hostels, and vacation rentals all over the world.

Location: US (Remote)

What You Will Do:

  • Manage a high quality infrastructure engineering team, supporting their technical and professional growth.
  • Encourage a healthy and engaging team culture demonstrating Cloudbeds’ values through mentorship, performance management including 1:1’s, and measurable objectives.
  • Work closely with engineering and product teams on project prioritization, planning, assignment, and delivery.
  • Guide and ensure sharp and timely execution of product roadmap and escalations.
  • Develop and iterate processes to optimize team and organizational efficiency, quality, and communication.
  • Contribute to technical discussions, decisions, and strategy, as well as long-term vision.

You’ll Succeed With:

  • Bachelor’s degree in computer science or related field, or equivalent experience.
  • 5+ years experience as a Systems, Cloud, or DevOps Engineer.
  • 2+ years experience as a remote Engineering Manager.
  • 3+ years experience working with Amazon Web Services.
  • Experience collaborating with engineers, product owners, and leads across functional groups.
  • Strong interpersonal skills, demonstrating patience, resourcefulness, and positive attitude.
  • Strong organizational skills, including the ability to prioritize and deliver on project timelines.
  • Strong communication, negotiation, and technical writing skills.
  • Strong flexible Agile methodologies through Scrum ceremonies and Jira.
  • Ability to take initiative and make an impact on the larger organization.
  • Ability to thrive in a fast-paced environment.
  • Ability to work remotely and manage your own time in an international team.
  • Exceptional written and verbal communication in English.

Nice to Haves:

  • Experience with monolith to microservice transformations.
  • Experience working with both central and embedded devops team structures.
  • Experience implementing hiring, onboarding, or training programs.
  • Experience working in a PCI compliant environment.

Our company culture supports flexible working schedules with an open vacation policy, personal and professional development for individual growth, and the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we’ll give you the support and opportunity to grow your career. If you would like to be considered for the role, we would love to hear from you!

Company Awards to Check Out! 

  • Deloitte’s North America Technology Fast 500 (2019)
  • Inc. 500 Fastest Growing Companies (2018 & 2019) 
  • Best Places to Work | HotelTechReport (2018 & 2019)
  • Inc. Best Places to Work (2017 & 2018) 
  • Best Places to Work | Inc Magazine (2017 & 2018)
  • Start-Ups to Watch in 2018 | Forbes
  • Connect MIP Award (Technology)
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